Office Software Protection Platform Service 1003 Hang
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Service Office Software Protection Platform (osppsvc) failed to start. Microsoft Office Installation problems. And try to install Office again. I'm having an issue with the 'Office Software Protection Platform Service' causing MS Office applications (MS Word in this particular instance, but also happens with Excel) to hang for end users connected to a shared desktop through Citrix. I have Office Professional Plus 2010 (32 bit) installed on 20+ Server 2k8 R2 SP1 64 bit virtual machines.
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Office Software Platform Protection Service
I'm having this errors when trying to install office.
How can I fix this?
Nam G VUNam G VU1 Answer
Software Protection Platform Service Download
Error 1923 can be a bit vague but was intended to mean that a previous version of office was found on the system and is creating a conflict. Here's the official MS solution:
To work around this issue, restart the computer after you remove the prerelease version of the 2007 Office programs.
However you may not actually have a previous version as there are a few of other things that can cause this, such as aggressive anti-virus or, as Matt pointed out, insufficient privileges.